Shipping Insights

A Guide to your Moto Customer Portal!

Written by Moto | Apr 7, 2023 8:19:47 PM
The Moto Customer Portal is a one-stop shop for all your Moto-related needs!

In this guide, we will walk you through the process of setting up an account and getting started with quotes and orders. With the Moto Customer Portal, you can easily access all of your quotes, place orders, and manage your shipments in one convenient location. Whether you're a new or seasoned Moto customer, this guide will provide you with all the information you need to make the most of the Moto Customer Portal. So, let's get started and explore all the exciting features and tools that the Moto Customer Portal has to offer!

Step 1:  Accepting the Portal Invite

Learn what to expect when you first set up your customer portal. You'll learn how to navigate the invitation process, set up your notification preferences, and enter your first quote.

 

Step 2: Using the Chat Function

Communication is key, and that's why Moto's customer portal has a chat function. In this tutorial video, you'll learn how to use the chat function to stay connected with our team and get the information you need.

 

Step 3: How to Book an Order

Learn how to book your order and keep track of its status with Moto's customer portal. This tutorial video will guide you through the process of uploading your documents, downloading your bill of lading, and ensuring that your order has been successfully accepted.

 

Step 4: Adding a Colleague

Want to invite your colleagues to use the customer portal without having to go through Moto? We've got you covered. This tutorial video will show you how to easily invite your colleagues to access the portal, saving you time and hassle.