When you request a quote from us, please provide as much detail about your shipment as possible, including freight class, density, weight, commodity, dimensions, and any special requirements. This helps us to accurately price out your shipment from the beginning and provide you with a clear quote.

We do our best on every quote. If you have a competitor's quote, we'll do our best to match it.

If any extra charges do apply, you will be notified ahead of time as long as the information provided to us at the time of quoting is accurate. You can also speak with your account manager to find out more about specific accessorial charges and how they may apply to your shipment.

It's important to note that taxes are not included in your quote as they vary by state and province. However, your freight invoice will reflect any applicable taxes.

In some cases, extra charges may be incurred along the way, such as a detention charge if the driver has to wait longer than the allowed free time to load or unload. While we can't foresee every possible scenario, we will always provide a detailed breakdown of any accessorial charges on your invoice so you know exactly what you are being charged for. If you have any questions or concerns about charges on your invoice, please reach out to your account manager for assistance.

It depends, but a lot of the time it is not possible due to us not being aware until after we receive the shipment documents (like the proof of delivery). However, you will receive an updated invoice in case any extra fees are added to your shipment. It's important to note that within our partnered lanes, a common carrier can rebill us up to 1 year after a shipment delivers, and if the fees are the fault of a shipper, consignee, or bill-to and not Moto, then we will have to charge them. However, you can ensure that your invoice accurately reflects your shipment's details by providing us with accurate shipping information from the beginning.

After 24 hours or one attempted delivery, storage charges will apply per shipment, per day.

At Moto, we strive to provide the best service to all of our clients. To ensure timely and efficient delivery, we allocate a specific amount of free time for loading and unloading. Our drivers have a busy schedule with numerous pickups and deliveries, which is why we have to be mindful of their time. However, we understand that each shipment is unique, and that's why we have specific breaks for different freight amounts. These time frames are outlined in the accessorial list. We have found that most clients do not have an issue with the allotted time frames, and we are committed to making your shipping experience as smooth as possible.

We want to help our clients avoid any unnecessary charges or delays, which is why we offer flexible pick-up and delivery options.

Shipping freight can be a daunting task, especially when it comes to figuring out the cost of your shipment. With so many factors to consider, it can be hard to know where to start. That’s where freight quotes come in. Freight quotes are a way to get an estimate of how much it will cost to ship your freight from one location to another.

To get a freight quote, you’ll need to provide some basic information about your shipment, such as the weight, dimensions, and destination. You’ll also need to specify the type of freight you’re shipping, as well as any special requirements you may have, such as expedited shipping or temperature-controlled transportation.

Once you’ve provided all the necessary information, you can request a quote from a freight broker or carrier. They will provide you with a cost estimate based on the information you’ve provided. It’s important to keep in mind that this is just an estimate, and the actual cost of your shipment may vary based on a number of factors, such as fuel prices and route changes.

At Moto, we make it easy to get a shipping freight quote. Our online portal allows you to quickly and easily enter your shipment details and get a quote from multiple carriers. With over 40 years of experience in the industry, we can help you find the most cost-effective and efficient way to ship your freight.

If you're in the shipping industry, you've probably heard of freight class. But what is freight class and why is it important? Freight class is a way of categorizing and pricing cargo goods for shipping purposes. It's based on four characteristics: density, stowability, handling, and liability. Knowing and understanding the freight class of goods you're shipping can help you make sure you're getting the best rate and the most accurate cost estimate.

The freight class of a shipment is based on four characteristics. The first is density, which is the weight per unit of volume. The higher the density, the lower the freight class and the lower the cost. The second is stowability, which is the ease with which the goods can be stacked and stored. The third is handling, which is how easily the goods can be handled and moved around. The final characteristic is liability, which is the risk of loss or damage for the goods during shipping.

The freight class of a shipment is determined by the National Motor Freight Classification (NMFC). The NMFC is a standard used to categorize and price different types of goods for shipping. It includes 18 different classes, ranging from class 50 (the lowest class and least expensive) to class 500 (the highest class and most expensive).

To figure out your goods’ NMFC, you need to weigh the goods and measure their density, stowability, handling, and liability. Each of these factors is then assigned a point value. These point values are then added together to determine the freight class. It is important to note that the NMFC is a standard and can change periodically, so it’s important to check for updates to ensure you are using the most current classification. Additionally, you can contact the Freight Classification Rating Bureau for more guidance on how to determine your NMFC.

If you use the wrong NMFC when shipping, you could end up paying more than you should. This is because the wrong NMFC can lead to an incorrect freight rate and could result in the shipment being classified incorrectly, which could result in extra charges or delays. Additionally, an incorrect NMFC could lead to a shipment being classified as hazardous, which could result in additional fees and paperwork. In order to avoid these issues, it is important to make sure that you use the correct NMFC for your shipment. By understanding the NMFC and using the correct classification, you can ensure that you avoid costly mistakes and get the most accurate cost estimate for your shipment.

Shipping cross border can be more expensive than domestic shipping due to the additional costs and complexities involved. Some of the key factors that can affect the cost of shipping cross border include:

1. Customs Duties and Taxes: When shipping goods across borders, you will be required to pay customs duties and taxes, which can vary widely depending on the type and value of goods being shipped, as well as the countries involved.

2. Documentation: Shipping across borders requires a lot of documentation, including customs forms, invoices, and permits, which can add to the cost of shipping.

3. Mode of Transportation: The cost of shipping cross border can vary depending on the mode of transportation used, whether it be air, ocean, or ground freight.

4. Cross Border Regulations: Regulations surrounding cross border shipping can vary widely between countries, and can add to the complexity and cost of shipping.

The answer to this question is not straightforward, as the cost of transporting goods can vary widely depending on a number of factors, including the distance, weight, and type of goods being transported. However, in general, flat deck equipment is often less expensive than dry van equipment, due to its simple construction and lack of specialized features. That being said, it's important to consider the specific needs of your shipment when choosing between flat deck and dry van equipment, as each type of equipment has its own advantages and disadvantages.

The cost of shipping freight can vary widely depending on a number of different factors. Some of the key factors that can affect the cost of shipping include:

1. Distance: The farther your shipment needs to travel, the more it will generally cost.

2. Mode of Transportation: The cost of shipping will depend on the mode of transportation used, whether it be Less Than Truckload (LTL), Full Truckload (FTL), air, or ocean freight.

3. Freight Class: The freight class of your shipment is determined by its weight, dimensions, value, and other factors. A higher freight class generally means a higher cost for shipping.

4. Packaging: Proper packaging can help prevent damage to your shipment during transit, and can help you avoid additional fees for insufficient packaging.

5. Cross Border: If your shipment is crossing borders, you'll need to take into account customs fees, taxes, and other regulatory requirements.

The cost of shipping to Canada depends on a variety of factors, including the size and weight of the shipment, the shipping method, and the destination. Generally, there are two main shipping methods to choose from: LTL (Less Than Truckload) and FTL (Full Truckload). LTL shipping is typically the more cost-effective option for smaller shipments, while FTL is more suitable for larger shipments.

Other factors that can impact the cost of shipping to Canada include customs clearance fees, duties and taxes, and additional services like liftgate delivery or residential service. It's important to work with a reliable and experienced freight partner like Moto to ensure you have accurate information about these costs.

In Canada, taxes are applied differently to shipments between provinces than they are to intrastate shipments. When a shipment is moved between provinces, it is considered to be moving inter-provincially, and the carrier is responsible for collecting the Harmonized Sales Tax (HST) at the destination province’s rate. This tax is then paid to the government of the destination province by the carrier on behalf of the shipper.

The freight charge bill for inter-provincial shipments should include two components: the freight charge itself, and the applicable provincial HST. It is important to note that the rate of HST is different in each province, so the rate will vary depending on the destination of the shipment. For example, British Columbia has a rate of 12%, while Alberta has a rate of 5%.

In Canada, the taxes charged on transportation or freight bills between provinces can be complex, as different provinces have their own tax laws and regulations that may apply. The specific tax treatment will depend on various factors, such as the type of goods being shipped, the origin and destination of the shipment, and the carrier providing the transportation services.

Generally, when goods are shipped from one province to another, there are two types of taxes that may apply: the federal Goods and Services Tax (GST) and the provincial sales tax (PST), where applicable. Some provinces, such as Ontario and Prince Edward Island, have harmonized their provincial sales tax with the GST, resulting in a harmonized sales tax (HST) that combines both taxes.

The tax treatment of transportation or freight charges will depend on whether the services are considered to have taken place in the province where the carrier is based or in the province where the services were performed. If the carrier is based in the same province as the origin or destination of the shipment, the tax treatment is generally straightforward, as the carrier will charge the appropriate provincial sales tax or HST based on their location.

However, if the carrier is based in a different province than the origin or destination of the shipment, the tax treatment can become more complex. In this case, the carrier may be required to allocate the freight charges based on the portion of the transportation services that were performed in each province, and charge the appropriate taxes accordingly.

Yes. In addition to the provincial HST, some provinces also have additional taxes that must be applied to certain types of shipments. For instance, Ontario has a fuel tax applied to shipments moving within the province, and Alberta has a carbon levy applied to shipments that contain certain types of fuel. It is important to understand the different taxes that may be applicable to shipments in each province in order to accurately apply the taxes to freight bills and remain compliant with government regulations.

It is also important to note that the rate of HST is different for shipments entering Canada from an international destination. When shipping from the US to Canada, the GST must be applied at a rate of 5% (plus the applicable provincial tax rate). The US does not collect taxes for shipments entering the US, however the Canadian government will require importers to report the value of the goods being imported and pay any applicable taxes. When shipping from Canada to the US, the Canadian government will not collect taxes, however the US may require that the importer pay duties and/or taxes on the imported goods. For both shipments, it is important to understand the regulations in the destination country in order to ensure compliance.

When shipping goods, taxes are often incurred on the freight bill. Taxes are applied for the purpose of regulating the flow of goods into and out of countries. In the US, taxes are collected from the importer at the time of import and these taxes are used to fund government services. In Canada, taxes are collected from the exporter at the time of export in order to fund government services. Depending on the country, taxes may also be collected when a shipment moves within the country as it is being transported.

Taxes help to ensure that goods are being shipped in a safe and compliant manner, as well as providing revenue for the government. It is important to understand the regulations of the destination country regarding taxes in order to ensure that all taxes applicable to the shipment are paid. Additionally, it is important to keep accurate records of all taxes paid on freight bills in order to ensure compliance with government regulations.

You can always reach out to our accounting department and we will be able to tell you what taxes will be due on your bill based on the locations you are shipping between! Just chat with us, call us or send us an email to accounting@shipmoto.com.

For shipments moving within Canada, the following provincial taxes may apply:

1. Goods and Services Tax (GST): This is a 5% federal sales tax that applies to most goods and services in Canada.

2. Harmonized Sales Tax (HST): This is a combination of the GST and the provincial sales tax. The rate of HST varies from province to province, with Ontario and New Brunswick having the highest rates of 13%.

3. Provincial Sales Tax (PST): This is a provincial sales tax that applies in some provinces (e.g. British Columbia and Manitoba). The rate of PST varies from province to province and ranges from 5% to 10%.

4. Quebec Sales Tax (QST): This is a 9.975% provincial sales tax that applies in Quebec.

5. Alberta Retail Sales Tax (RST): This is a 5% provincial sales tax that applies in Alberta.

6. Provincial Transportation Fuel Tax (PTF): This is an additional tax that applies to the purchase of fuel in some provinces (e.g. British Columbia and Ontario). The rate of PTF varies from province to province and ranges from 5% to 16%.

First off, when we provide you with a quote for your shipment, we also provide an estimated transit time. This can be found in the notes of the quote that we send you.

Keep in mind that transit time is in business days and does not include the day the freight is picked up.

Transit time is estimated based on how many hours or days the driver will take to get from origin to destination, taking into consideration the legal daily limits of how many hours they can drive. If your shipment is a partnered move, the transit time will be provided to us by our partner carrier based on their service length.

While we do our best to provide accurate transit times, shipments are not guaranteed to arrive within the transit time provided at the time of quoting. There are many factors that can impact the time it takes to get a shipment to its final delivery location, such as storms, fires, car accidents, driver emergencies, mechanical failures, and unexpected stops.

If you need guaranteed or expedited service, we do offer these options upon request at the time of quoting. Once a shipment has been picked up, it can be difficult or even impossible to switch the type of service being provided. So, if you know ahead of time that you need your freight to arrive immediately, don't hesitate to ask for the extra service.

In summary, transit time is an important aspect of shipping that can impact your business. We strive to provide accurate estimates but keep in mind that unexpected circumstances can cause delays. If you need guaranteed or expedited service, let us know at the time of quoting to ensure your shipment arrives on time.

If you're wondering about the timing of your shipment pickup on a Friday, know that while we can pick up your shipment at any time, our line hauls get loaded around 3PM on Fridays. If your shipment is not picked up and on our dock by 3 o'clock, it may have to wait for the following departure date.

We understand that many businesses operate on the weekends, and we have weekend services available. Speak with your shipping account manager to find out more specific details.

As for delivery times, we strive to meet every customer's needs and demands. While we specialize in LTL and cannot guarantee 100% delivery dates due to unforeseen problems or circumstances, we will do everything in our power to make it happen. Please check with your account manager for transit times and provide as much notice as possible. With our commitment to customer satisfaction, we'll work with you to ensure your shipment arrives as close to your desired time as possible.

At Moto, we understand the importance of transparency and timely updates, which is why we provide daily updates on the location and status of your shipment.

When you partner with Moto, you'll have access to our online portal where you can track your shipment in real-time. Our portal allows you to see any relevant shipment activity, including delivery notifications and any delays that may have occurred. 

If you need assistance with tracking your shipment or have any questions, our team is always available to help. In addition to daily updates, we also provide personalized support to ensure that your shipment arrives at its destination on time and in perfect condition.

To request portal access simply chat with our bot or click this link. We'll provide you with all the information you need to start tracking your shipment and stay up-to-date on its progress. At Moto, we're committed to providing our customers with the best possible service, and our real-time tracking capabilities are just one of the many ways we deliver on that promise.

We've got you covered. Our account managers are always available to help you with any issues you may encounter. Whether you need a more accurate location update or have a problem on your end, our team is here to assist you every step of the way, just give us a call.

Yes, you can track your shipment through your online portal located here. If you require access please fill out this form and we will get you set up right away. 

At Moto, we offer regular departures from our terminals to a variety of destinations across North America. Here's a breakdown of our typical schedule:

• British Columbia to California: We have departures every Tuesday and Friday for shipments to California, Nevada, Oregon, Washington & Arizona.

• British Columbia to Texas: We offer a weekly departure every Friday for shipments to Texas and surrounding states.

• California to British Columbia: If you're shipping from California, Arizona or Nevada to British Columbia, we have regular departures every Tuesday and Friday.

• Alberta to Ontario: We offer weekly departures every Friday for shipments from Alberta to Ontario.

• Ontario to BC/AB: If you're shipping from Ontario to British Columbia or Alberta, we have regular departures every Friday.

• Texas to Canada: For shipments from Texas to Canada, we offer a weekly departure every Friday.

In addition to these regular departures, we also have a comprehensive schedule of our trucks available here. And if you need more information or assistance with routing a specific lane, our Moto team members are always available to help.

Yes, we have our own equipment that runs between Canada and the US and domestically within Canada.

We maintain a fleet of 12 trucks to efficiently handle your transportation needs.

No, we do not have reefer trucks in our fleet.

We do not handle perishable goods as part of our services.

While we do not have flat deck trucks in-house, we can provide quotes for flat deck orders through our extensive partner network.

Unfortunately, glass items will not be covered by insurance. 

Yes, we offer reliable car shipping services as part of our comprehensive transportation solutions.

Our fleet primarily consists of Dry Vans, which are versatile and suitable for a wide range of cargo.

Our Dry Vans typically have a weight capacity of 41,000 pounds, ensuring the secure transportation of your goods.

Yes, we offer intermodal services to provide flexible transportation solutions to our clients.

We do not handle DG shipments.

We operate in various lanes, including cross-border between Canada and the US and domestic routes within Canada. You can check out the specific regions we cover on our service map here.

Our specialized service means we know exactly what Amazon requires for their deliveries, and we can ensure your products arrive at the fulfillment center in the correct condition and on time. We also offer competitive pricing and convenient online booking.

You can book a delivery through our online portal, which allows you to select the pickup location, delivery location (Amazon fulfillment center), and preferred date and time. You can also track your delivery status through the portal.

Yes, we offer same-day delivery for Amazon FBA shipments, subject to availability and pickup location.

Yes, we can handle shipments of any size, including pallets and full truckloads.

No, you do not need to be present. We can arrange for pickup from a designated location (such as a loading dock) and deliveries directly to the Amazon fulfillment center.

For LTL shipments at Moto, your shipment usually stays on the same truck from pickup to delivery to minimize unnecessary transfers, enhancing security and reducing damage risks. When using our partners, multiple transfers might occur, but we ensure careful handling.

Yes, FTL shipments at Moto remain on the same truck from pickup to delivery, offering greater security and minimizing the risk of damage. 

1. Liftgate

   A liftgate is a hydraulic platform on the rear of a truck or trailer that raises and lowers goods from the ground level to the truck bed. Liftgates are commonly used for deliveries to residential areas, retail stores, and other locations where there is no loading dock available. They are ideal for moving heavy items like furniture, appliances, and equipment.

2. Tailgate

   A tailgate, also known as a tuckaway liftgate, is similar to a liftgate in that it allows for ground-level loading and unloading. However, a tailgate folds up and tucks away when not in use, making it a more space-efficient option for larger trailers. Tailgates are often used for local delivery routes and are popular with food and beverage distributors, as well as with companies that transport smaller items like boxes and packages.

3. Railgate

   A railgate, also known as a level liftgate, is a type of liftgate that is specifically designed for loading and unloading from railroad cars. Railgates are able to move up and down to meet the height of the railcar, which makes it easier and more efficient to transfer goods between the truck and the train.

It's important to note that not all trucks or trailers come equipped with liftgates, tailgates, or railgates, so it's important to check with your shipping provider to see which options are available. At Moto, we offer a variety of delivery options, including liftgate, tailgate, and railgate services, to ensure that your shipment gets to its destination safely and efficiently.

Gross weight is the total weight of a shipment, including the weight of the goods being shipped and the weight of the packaging and any other materials used to transport the goods. This includes the weight of the pallets, containers, or any other equipment used to move the shipment.

Net weight, on the other hand, is the weight of the goods being shipped, without any of the packaging or other materials used to transport them. This is the weight that is most important for determining shipping costs and ensuring that the shipment is not overweight for the mode of transportation being used.

The maximum gross weight allowed for a shipment will vary depending on the mode of transportation being used. For example, the maximum gross weight allowed for a truck will be different from the maximum gross weight allowed for an airplane or a ship.

In the United States, the maximum gross weight allowed for a truck is typically 80,000 pounds, although this can vary depending on the state and the type of equipment being used. It's important to note that exceeding the maximum gross weight can result in fines, penalties, and safety issues.

Flatbed trucks are especially useful when it comes to hauling oversized freight or cargo that exceeds the maximum weight and size limits for other types of trailers. Because the load is exposed to the elements, flatbed trucks are ideal for transporting goods that are not easily damaged or affected by weather conditions.

Flatbed trailers can be loaded and unloaded from the sides or the rear of the trailer, making them a versatile option for a wide range of shipments. Additionally, some flatbed trailers have removable gooseneck trailers, which make it easy to load and unload heavy equipment.

A liftgate service is an additional service provided by carriers that involves the use of a hydraulic platform on the back of a truck to lift heavy items onto the truck bed. This service can be helpful when there is no loading dock at the pickup or delivery location, or when the item being shipped is too heavy to lift by hand.

Liftgate services are usually necessary when the item being shipped is too heavy to lift by hand or does not have a loading dock available. If you're shipping items that weigh over 100 pounds or are in oversized packaging, a liftgate service is likely needed. Additionally, if the pickup or delivery location is not equipped with a loading dock, a liftgate service is necessary.

The cost of a liftgate service varies depending on several factors, such as the weight and size of the shipment, the pickup and delivery locations, and the carrier being used. Typically, liftgate services can range from $50 to $150, but it is important to get an accurate quote from your carrier.

Liftgate services can provide a number of benefits, such as:

• Safety: Using a liftgate service can help reduce the risk of injury, particularly when lifting heavy or oversized items.
• Efficiency: A liftgate service can save time and make the pickup and delivery process more efficient, particularly when loading and unloading heavy items.
• Accessibility: With a liftgate service, items can be loaded and unloaded at locations that do not have a loading dock available, such as residential areas or small businesses.

If you need a liftgate service for your shipment, be sure to request it when you are getting your quote or booking your shipment. You can usually do this through your carrier's online portal or by speaking directly with a customer service representative. It is important to be as specific as possible when requesting a liftgate service to ensure that the carrier can provide the appropriate equipment and personnel.

The documents you need may vary depending on the country and the type of goods you are importing or exporting. However, some common documents include:

- Commercial invoice

- Bill of lading or airway bill

- Packing list

- Customs declaration form

- Certificate of origin

The answer is yes - Moto is both a U.S. Customs Bonded and a Canada Customs Bonded Carrier. This means that we have met certain requirements and obtained the necessary bonds to legally transport and store goods across international borders.

Put simply, a bonded carrier is a carrier that has obtained a bond from a government agency (in this case, U.S. Customs and/or Canada Customs) that allows them to transport and store goods in a secure and regulated manner. This bond serves as a guarantee that the carrier will comply with all applicable laws and regulations, and that any duties, taxes, or penalties owed to the government will be paid.

Having a bonded carrier is important because it provides an added layer of security and trust for both the government and the shipper. By working with a bonded carrier, shippers can feel confident that their goods are being transported and stored in a secure and compliant manner. And for the government, having bonded carriers helps to ensure that they can collect any necessary duties, taxes, or penalties owed without risking the loss of the goods.

A customs broker is a licensed professional who specializes in facilitating the import and export of goods through customs. They act as a liaison between the importer/exporter and the government agencies responsible for regulating international trade. Customs brokers are knowledgeable about customs regulations and can assist with completing required paperwork, securing necessary permits and licenses, and ensuring compliance with all relevant laws. They also provide guidance on taxes, trade agreements, and customs duties. Using a customs broker can help streamline the process of importing and exporting goods, while ensuring compliance with all regulations.

If you're planning to import or export goods, you might be wondering if you need a customs broker. While it's not a legal requirement, using a customs broker can make the process much smoother and less stressful. In this post, we'll explore what a customs broker does, the benefits of using one, and whether or not you should hire one for your next shipment.

Firstly, what is a customs broker? A customs broker is a licensed professional who specializes in helping importers and exporters navigate the complex rules and regulations surrounding international trade. They work closely with customs officials to ensure that all necessary paperwork and procedures are completed correctly, helping to expedite the clearance process and minimize the risk of costly delays or penalties.

So, what are the benefits of using a customs broker? Here are a few key advantages:

1. Expertise: Customs brokers are highly trained and knowledgeable in all aspects of international trade, including tariffs, duties, and regulations. They can help you navigate complex rules and regulations, ensuring that your shipment is in compliance with all necessary requirements.

2. Time savings: The customs clearance process can be time-consuming, with multiple forms and documents to fill out and regulations to comply with. By using a customs broker, you can save time and focus on other aspects of your business, while leaving the paperwork and compliance issues to the experts.

3. Cost savings: Customs brokers can also help you save money by ensuring that your shipment is classified correctly, minimizing the amount of duties and taxes you have to pay. They can also help you avoid costly penalties by ensuring that all necessary paperwork and procedures are completed correctly.

So, do you need a customs broker? While it's not a legal requirement, hiring a customs broker can make the process of importing or exporting goods much smoother and less stressful. If you're new to international trade or if you're shipping high-value or sensitive items, using a customs broker can be a smart investment.

If you're an importer or exporter looking for professional assistance to comply with customs regulations, the good news is that finding a customs broker is easier than you might think. There are several ways to locate a customs broker:

1. Referrals from other businesses - ask other companies in your industry for recommendations on customs brokers they trust and have had success with.

2. Online directories - there are several online directories that list licensed customs brokers by location and area of expertise.

3. Trade associations - industry-specific trade associations often maintain lists of customs brokers who specialize in their particular sector.

4. Customs broker associations - there are also several associations specifically for customs brokers that can provide referrals to reputable brokers.

Moto can perform cross-border clearances. Moto's platform offers a user-friendly interface that simplifies the customs clearance process, ensuring compliance with all relevant regulations. By using Moto, importers and exporters can easily get set up at shipmoto.com/clear and start streamlining their import/export operations.

No matter which route you take to find a customs broker, it's important to choose one with a strong reputation and a track record of success in your industry. By partnering with a customs broker, you can save time and money while ensuring compliance with all necessary regulations.

Bonded warehouses are facilities that have been approved by customs agencies to store goods that are in transit. These facilities are subject to strict regulations and must meet certain security and safety standards. By using a bonded warehouse, shippers can store their goods without paying duties or taxes until they are ready to be released for delivery.

Yes - we have bonded warehouses in Surrey, BC, Calgary, AB, and Toronto, ON. However, we do not have bonded warehouses in the U.S.

If you're shipping with Moto but using your own customs broker, you'll need to email your documents to customs@shipmoto.com. 

However, if you're shipping with another carrier or Moto and also having Moto handle the customs clearance, you'll need to email your documents to clear@shipmoto.com. This allows Moto to take care of the customs clearance process for you.

On the other hand, if you're shipping with another carrier and using your own broker, you'll need to reach out to them directly for information on where to send your documents.

It's important to make sure you're sending your documents to the right place to avoid any delays or complications with the shipping and customs clearance process. If you have any questions or concerns about where to send your documents, be sure to reach out to the appropriate party for clarification.

1. Commercial Invoice: This is a document that contains a detailed description of the goods being shipped, including their value, quantity, and country of origin. It also includes information about the buyer and seller, such as their names, addresses, and contact details. The commercial invoice is used for customs clearance and to calculate duties and taxes.

2. Bill of Lading or Airway Bill: These documents are used to establish proof of ownership and responsibility for the goods being shipped. A bill of lading is used for ocean freight shipments, while an airway bill is used for air freight shipments. These documents contain information about the shipment, such as the names of the consignor and consignee, the ports of departure and arrival, and the date of shipment.

3. Packing List: This document provides a detailed inventory of the goods being shipped, including information about their weight, dimensions, and packaging. It is used to ensure that all items in the shipment are accounted for and to help with customs clearance.

4. Customs Declaration Form: This is a form that provides information about the contents of the shipment and is used to declare the value of the goods being imported or exported. It is required by customs officials and is used to calculate duties and taxes.

5. Certificate of Origin: This document certifies the country of origin of the goods being shipped. It is used to determine whether the goods are eligible for preferential treatment under a free trade agreement or other trade agreement.

Customs fees vary depending on the value of the goods being shipped and the type of goods being imported. You can use the CBSA's online customs duty calculator to estimate the fees for your shipment.

Canada has several restrictions on the import of goods, including restrictions on certain types of food, firearms, and other items. It's important to check with the CBSA to ensure that your shipment complies with Canadian regulations.

A harmonized tariff code is a standardized code used to classify goods for customs purposes. It is important for shipping to Canada because it determines the amount of duty and tax that will be charged on the goods being imported. By accurately classifying your goods using the correct harmonized tariff code, you can avoid overpaying or underpaying duties and taxes.

Canada has several restrictions on the import of goods, including restrictions on certain types of food, firearms, and other items. Some common items that cannot be shipped from the US to Canada include fresh fruit, vegetables, and meat products, as well as firearms and other weapons. It's important to check with the CBSA to ensure that your shipment complies with Canadian regulations.

HS codes, or Harmonized System codes, are a standardized system of numbers used to classify and categorize goods in international trade. The system was developed by the World Customs Organization (WCO) and is used by customs authorities in over 200 countries worldwide. HS codes are used to standardize the classification of goods across borders, making it easier for customs officials to identify and regulate imports and exports. They are particularly important in industries such as agriculture, automotive, and electronics, where different types of products may require different levels of regulation or taxation.

HS codes are important because they help to standardize the classification of goods across borders. This makes it easier for customs officials to identify and regulate imports and exports, which helps to facilitate trade and ensures that goods are properly classified for taxation and regulatory purposes.

HS codes are used in many ways during the importing process. Here are a few of the most important uses:

1. 1. Determining the applicable tariffs or taxes: HS codes are used to determine the appropriate tariff or tax rate for a given product. Each HS code corresponds to a specific tariff rate, and the rate can vary depending on the country of origin and the destination country.

   2. Facilitating customs clearance: When goods arrive at a port of entry, customs officials will use the HS code to determine the appropriate regulations and procedures for clearing the goods through customs. This includes checking for any restrictions, permits, or licenses required for the product.

   3. Ensuring compliance with regulations: HS codes are used to ensure that imported goods comply with all relevant regulations and standards. For example, certain products may be subject to safety or environmental regulations, and the HS code can be used to determine if the product meets these requirements.

   4. Monitoring trade statistics: HS codes are also used to track imports and exports and compile trade statistics. This information can be used by governments, businesses, and researchers to analyze trade patterns and identify trends.

Determining the correct HS code for your product can be challenging, especially for those new to importing. Here are a few steps you can follow:

1. 1. Determine the general category of your product: The first two digits of the HS code represent the main category of the product. For example, products related to agriculture are classified under Chapter 1 of the HS code.

   2. Identify the specific characteristics of your product: The following four digits provide more specific information about the product. For example, a specific type of fruit may have a different HS code than a different type of fruit.

   3. Consult with an expert (like Moto!): If you are unsure about the correct HS code for your product, it's always a good idea to consult with an expert. A customs broker can help you determine the correct HS code and ensure that your goods are properly classified for importation.

The HS code system consists of six digits, with additional digits added to provide greater detail about the product being traded. The first two digits of an HS code represent the chapter or main category of the product, while the following four digits provide more specific information.

While the HS code system is used by customs authorities in over 200 countries worldwide, some countries may use additional digits to provide even more detailed information about a product. For example, the United States and Canada use a 10-digit code known as the Harmonized Tariff Schedule (HTS), which includes additional digits to identify the country of origin, the value of the product, and any special regulations or exemptions that may apply.

Yes, HS codes are typically required on import/export documentation to ensure that goods are properly classified and taxed. It's important to ensure that the correct HS code is used to avoid delays or penalties.

In conclusion, understanding HS codes is essential for importing goods into any country. HS codes are used to determine tariffs, facilitate customs clearance, ensure compliance with regulations, and monitor trade statistics. By following these steps and consulting with an expert, you can ensure that your goods are properly classified and imported without any issues.

The answer to this question depends on several factors, such as the type of goods being imported or exported, the value of the goods, the country of origin and destination, and the specific customs regulations in place.

To get a better idea of the costs involved in clearing customs, let's take a closer look at some of the fees and charges that may apply:

1. Customs Brokerage Fees: A customs broker is a licensed professional who assists in the customs clearance process. They may charge a fee for their services, which can range from a flat rate to a percentage of the value of the goods.

2. Duties and Taxes: When importing goods, customs duties and taxes may be charged by the government of the destination country. These fees are calculated based on the value of the goods, the country of origin, and the specific classification of the goods.

3. Freight Charges: Shipping costs can vary depending on the mode of transportation used, the distance between the origin and destination, and the weight and volume of the goods being shipped.

4. Storage Fees: If goods are held in a customs warehouse or other storage facility, additional fees may be charged for storing the goods until they are cleared.

5. Inspection Fees: In some cases, goods may be subject to inspection by customs officials. Fees may be charged for the inspection process.

It's important to note that the costs associated with customs clearance can vary significantly depending on the specifics of each individual shipment. For this reason, it's always a good idea to work with a customs broker or freight forwarder who can help you navigate the process and provide accurate cost estimates.

In conclusion, the cost to clear customs can be a significant expense for businesses engaged in international trade. However, by understanding the various fees and charges that may apply and working with experienced professionals like Moto, importers and exporters can minimize these costs and ensure that their goods are cleared through customs as quickly and efficiently as possible. 

Ready to get clearing? Just fill out this form to get started!

Check out our guide on CARM here: www.shipmoto.com/shipping-news/what-is-carm

A freight forwarder is a third-party logistics provider that specializes in managing and coordinating the transportation of goods. Freight forwarders are responsible for arranging the movement of cargo from one point to another, using a variety of transportation modes, such as air, sea, rail, or road. They work with shippers to plan and organize the shipment of their goods, ensuring that they are transported efficiently, safely, and cost-effectively.

Freight forwarders operate by using their knowledge and expertise in the transportation industry to help shippers move their goods. They work with carriers, such as airlines, shipping lines, trucking companies, and rail operators, to negotiate rates, book space, and manage the shipment of goods. They also handle the necessary documentation, such as customs clearance, insurance, and export/import documentation, on behalf of their clients.

Freight forwarders provide a wide range of services, including:

1. Transportation Planning and Coordination: Freight forwarders work with shippers to plan and coordinate the shipment of their goods, ensuring that they are transported efficiently and cost-effectively.

2. Carrier Selection: Freight forwarders have relationships with a variety of carriers, allowing them to select the best carrier for each shipment based on cost, speed, and reliability.

3. Documentation and Compliance: Freight forwarders handle all of the necessary documentation and compliance requirements for international shipments, such as customs clearance, export/import documentation, and insurance.

4. Freight Consolidation: Freight forwarders can consolidate multiple shipments into a single container, reducing costs and improving efficiency.

5. Warehousing and Distribution: Freight forwarders can also provide warehousing and distribution services, allowing shippers to store and distribute their goods to customers.

A broker is an intermediary between two parties who facilitates transactions, often in exchange for a commission or fee. Brokers play an important role in many industries, including real estate, finance, insurance, and transportation.

In the world of transportation and logistics, a freight broker is a third-party intermediary that connects shippers with carriers to arrange for the transportation of goods. The broker does not own any trucks or equipment, but instead acts as a matchmaker between the shipper and the carrier.

There are several benefits to using a freight broker for your shipping needs. For one, brokers have access to a large network of carriers and can help you find the best carrier for your specific shipment. They can also help negotiate rates and handle all the necessary paperwork and documentation.

Another benefit of using a freight broker is that they can provide a level of expertise and guidance that may not be available otherwise. Brokers are well-versed in the complexities of the transportation industry and can help you navigate the regulations and requirements that come with shipping goods.

At Moto, we utilize our own assets and freight broker connections to provide a unique hybrid approach to logistics solutions. Our team of experts has over 40 years of experience in the industry and can help you with everything from cross-border shipping to intermodal transport.

A warehouse skid is a type of platform used to move goods around a warehouse or other storage facility. It is typically made of wood or plastic and can be loaded with goods for transportation. It is most commonly used for items that are too large or heavy for workers to safely move by hand.

Skids are typically used for goods that must be stored or shipped in bulk, such as frozen goods, furniture, or large items like pallets of goods. They can be pushed or pulled manually or by using a forklift. They are usually placed on a flat surface in the warehouse and can be stacked to increase storage space.

Warehouse skids are an essential tool in the production process and can help warehouses remain efficient and organized. They are also an important part of maintaining safety in the workplace, as they allow large and heavy items to be moved without the risk of injury.

Yes, there is a difference between a pallet and a skid. Pallets are designed to be used with a forklift and are made of wood or plastic with a grid-like structure. They are typically used for storing and shipping goods and are not meant to be moved manually. On the other hand, warehouse skids are typically made of wood or plastic and are used to move goods around a warehouse. They can be loaded with goods for transportation and are usually pushed or pulled manually or by using a forklift.

The name “skid” originated in the early 19th century when it was used as a term for a sled. This was used as a way to move heavy cargo from one place to another, and the same concept is used today with warehouse skids.

The term “skid” is also used to describe the bottom runners that the skid sits on or slides across. These runners are usually made from a low-friction material, such as rubber or plastic, and are designed to reduce the amount of friction and make it easier to move the skid.

Today, warehouse skids are used in a variety of industries and applications. From manufacturing plants to distribution centers and retail stores, skids are essential for storing, protecting and moving materials.

3PL, or third-party logistics, is a term used in the shipping and logistics industry to refer to companies that provide outsourced services in order to manage the entire supply chain process of a customer. This includes services such as warehousing, transportation, inventory management, and order fulfillment.

Third-party logistics companies are a great option for businesses that don't have the resources to manage their own supply chain and logistics processes. 3PL companies can provide higher levels of efficiency and cost savings, as they are able to leverage their experience and expertise to optimize inventory and maximize transportation and delivery services. Additionally, 3PLs can help businesses manage their operations more efficiently and provide greater flexibility in responding to customer orders and demands.

In sum, 3PL is an important part of the shipping industry, as it helps businesses manage their supply chains and logistics more effectively, with improved efficiency, cost savings, and customer response times.

3PL companies can maintain a large network of connections in the shipping and logistics industry thanks to their long-term partnerships with various carriers, suppliers, and vendors. These connections can help them provide the most efficient and cost-effective services to meet customer demands. Moreover, 3PLs often have relationships with domestic and international carriers, ensuring that they have access to the right resources to transport goods anywhere around the world. Additionally, 3PLs often have access to the latest technology, which can help them track shipments, optimize inventory, and manage customer orders with ease. All of these factors combine to provide businesses with a reliable and cost-effective 3PL partner that can help them manage their supply chain processes more effectively.

No, not all 3PLs are the same. Different 3PLs may have different services and capabilities. Some may specialize in certain areas, such as warehousing or transportation, while others may offer more comprehensive services. Additionally, some 3PLs may focus on specific markets, such as retail, while others may be more international in scope. It is important to research and compare different 3PLs to find the one that best meets your needs.

It depends on the situation and the needs of the business. While asset-based companies can be beneficial in certain cases, such as when a business has a large volume of shipments and requires complex services, 3PL companies are often the better choice for businesses that need more customized services and have smaller order volumes. Ultimately, it is important to understand the needs of your business and research the different options available to you before making a decision. Luckily Moto can do both! So if you are stuck on next steps in choosing your carrier just give us a call and we will help you through the process.

Footage is a term used in the freight industry to refer to the amount of space a shipment takes up in a trailer or container. This space is measured in linear feet, which is the distance from the front to the back of the trailer or container. When a shipment takes up a certain amount of space, it is said to be "X amount of footage."

Footage is important in freight shipping because it is one of the factors that determines the cost of transportation. When a carrier provides a quote for a shipment, they will take into account the size and weight of the shipment, as well as the distance it needs to be transported. The footage of the shipment will also be taken into consideration, as it affects how much space the shipment takes up in the carrier's trailer or container.

In addition to determining the cost of transportation, the footage of a shipment is also important for logistical purposes. Carriers need to ensure that they have enough space in their trailers or containers to accommodate all of their customers' shipments. By knowing the footage of each shipment, carriers can efficiently plan their routes and maximize their capacity.

The footage of a shipment is calculated by measuring the length, width, and height of the shipment and adding them together. This number is then divided by the length of the trailer or container to determine how much space the shipment takes up in linear feet.

It's important to note that carriers may have different rules and regulations when it comes to calculating footage. For example, some carriers may require that shipments be rounded up to the nearest foot, while others may allow shipments to be measured to the nearest inch.

Freight density is a term used in the shipping industry to calculate the cost of transporting a shipment. It is based on the amount of space a shipment takes up inside a trailer or container and the total weight of the shipment. By calculating freight density, shippers can determine the cost of shipping based on the space a shipment occupies and the weight of the shipment.

The freight density is calculated by dividing the weight of the shipment by the total cubic footage of the shipment. This helps to determine how much space the shipment will take up in the trailer and how much it will cost to ship.

Freight density is important because it helps to ensure that shippers are not overpaying for their shipping costs. By calculating freight density, shippers can determine the optimal amount of space to use for their shipment and the most cost-effective way to transport their goods. This ensures that shippers are paying only for the space they need as opposed to paying for a larger trailer than necessary.

By understanding freight density, shippers can save money on their shipping costs and ensure that their goods are transported in the most efficient manner. This can help to reduce the overall cost of shipping and help to improve the bottom line of a business.

A single drop deck trailer, also known as a lowboy trailer or a low loader, is a type of trailer that features a deck that is lower to the ground than a standard flatbed trailer. The deck of a single drop deck trailer typically sits about 22 inches off the ground, compared to about 48 inches for a standard flatbed. This lower deck height allows for larger and taller loads to be transported with greater ease.

The "drop" in the name of the trailer refers to the fact that the deck is dropped in the middle, creating a well or a "step" that can accommodate the taller loads. This design allows for the height of the load to be reduced, which can help with transport on bridges or underpasses with height restrictions. The single drop deck trailer can also be used for loads that are too tall to fit on a standard flatbed trailer, such as construction equipment or industrial machinery.

Single drop deck trailers come in a variety of lengths and configurations to accommodate different types of loads. They can also feature ramps, winches, and other specialized equipment to aid in loading and unloading. Additionally, the trailers may be equipped with air suspension systems to help absorb shock and provide a smoother ride for the cargo.

Intermodal transportation is the process of moving freight using multiple modes of transportation, such as trucks, trains, and ships, without handling the freight itself when changing modes. The freight is loaded into an intermodal container or trailer, which is designed to be compatible with multiple modes of transportation. The container or trailer is then transported by truck to an intermodal facility, where it's loaded onto a train or ship for the long haul portion of the trip. Once the train or ship reaches its destination, the container or trailer is loaded back onto a truck for final delivery to its destination.

Intermodal transportation typically involves several different parties, including shippers, carriers, and intermodal service providers. Shippers are responsible for packaging and loading the freight into intermodal containers or trailers, while carriers are responsible for transporting the containers or trailers between the various modes of transportation. Intermodal service providers are responsible for coordinating and managing the entire process, from the initial pickup to the final delivery.

The process typically starts with a shipper contracting with an intermodal service provider, such as Moto, to arrange for the transportation of their freight. The intermodal service provider will work with various carriers to transport the freight, coordinating the loading and unloading of intermodal containers or trailers at various points along the transportation route. The freight is tracked throughout the entire process, providing real-time visibility and control over the shipment.

Intermodal transportation offers several key benefits over traditional shipping methods, including:

1. Cost savings: Intermodal transportation is often less expensive than traditional shipping methods, as it allows shippers to take advantage of the lower cost of rail transportation for the long-haul portion of the trip.

2. Reduced emissions: Intermodal transportation is also more environmentally friendly than traditional shipping methods, as it reduces the number of trucks on the road and the associated emissions.

3. Increased efficiency: Intermodal transportation is a highly efficient shipping method, as it allows for quick and easy transfers between modes of transportation, minimizing the time and expense of handling the freight.

4. Improved supply chain performance: Intermodal transportation can also help improve supply chain performance, as it provides real-time visibility and control over the shipment, allowing for better planning and coordination of the entire process.

Expedited shipping is a shipping service that offers faster delivery times than standard shipping. It is designed for time-sensitive shipments that need to be delivered quickly. With expedited shipping, the shipment is prioritized over standard shipments, and it is usually delivered within a specific time frame.

Expedited shipping works by prioritizing the shipment over standard shipments. This means that the shipment is given priority status and is moved through the shipping network more quickly. It also means that the shipment is tracked more closely to ensure that it arrives on time.

The specifics of expedited shipping can vary depending on the carrier and the service level. Some carriers offer guaranteed delivery times for expedited shipments, while others offer estimated delivery times. In either case, expedited shipping is designed to provide faster delivery times than standard shipping.

1. Faster delivery times: The primary benefit of expedited shipping is that it offers faster delivery times than standard shipping. This means that you can get your shipment to its destination more quickly, which can be essential for time-sensitive shipments.

2. Priority status: Expedited shipments are given priority status, which means that they are moved through the shipping network more quickly. This can help ensure that the shipment arrives on time.

3. Increased tracking: Expedited shipments are tracked more closely than standard shipments. This means that you can keep an eye on your shipment's progress and know exactly when it will arrive.

4. Customizable service: Expedited shipping is customizable, which means that you can choose the service level that best meets your needs. You can select a service with a guaranteed delivery time, or you can choose a service with an estimated delivery time.

A reefer trailer, also known as a refrigerated trailer or a temperature-controlled trailer, is a type of trailer that is designed to transport temperature-sensitive goods over long distances. These trailers are equipped with refrigeration units that maintain the temperature inside the trailer at a specific level, regardless of the outside temperature.

A reefer carrier is a trucking company that specializes in transporting temperature-sensitive goods. These carriers typically have a fleet of reefer trailers that they use to transport goods for their customers. Reefer carriers are an essential component of the trucking industry, particularly for the transportation of perishable goods.

There are several types of reefer trailers, each designed for a specific type of transportation requirement. Some of the common types of reefer trailers include:

1. Single-Temperature Reefer Trailers: These trailers are designed to maintain a single temperature throughout the trailer.

2. Multi-Temperature Reefer Trailers: These trailers have multiple compartments, each with its own temperature control, allowing for the transportation of goods that require different temperature ranges.

3. Straight Truck Reefer Trailers: These trailers are mounted on straight trucks and are commonly used for local deliveries.

4. Intermodal Reefer Trailers: These trailers can be transported by rail or by truck and are commonly used for long-distance transportation.

Carriers charge for using a different Bill of Lading (BOL) due to extra administrative work, compliance checks, risk management, operational disruptions, and additional customs handling. These factors increase costs, so it's best to use the standard BOL provided by the freight company to avoid extra charges.